FAQs
Shipping Info
Shipping >> Free Shipping Worldwide Via FedEx/DHL/Own logistics
Delivery time >> USA (2-4 days), others (3-5 days) (Not include customized hair)
Payment >> Debit / Credit Card or PayPal
Handling time >> Ship within 72 hours after payment.
How to measure and select the length
You can check this Length Reference ( If you bought wavy or curly hair, you need to straighten it up before measuring its length ):
Hair Care & Use
How to wash/care for your hair/wig?
- Brush your hair or wig before washing it.
- Use warm water and shampoo to wash it twice.
- Apply hair conditioner evenly and leave it on for 5 minutes.
- Rinse thoroughly with clean water.
A hair conditioner is very necessary whenever you wash your hair! We suggest you use a high-quality hair conditioner. If you want to blow your hair dry, please blow to 80% dry, then keep the rest 20% to naturally dry, by this way, it will keep your hair away from drying and frizzy!
When you feel the hair is very dry, you can spray some hair oil. Meanwhile, when you wash the hair, you can pour little hair care oil into warm water, and put the hair inside that warm water for 10 minutes around. The hair will be more silk and soft comparing before. But we don’t suggest you use hair oil every day. Because hair oil may make your hair strands dry and hard! If you want to get your hair curled back, better to use a crimping iron to curl the hair according to its original curl shape again!
How to use wigs / hair?
If you want your wig/hair looks natural/amazing as our post on FB/IG, you have better book a professional hairstylist to install it. If the hair is wavy or curly style, we don't suggest combing it. If you have to, please comb it with your hands or wide-teeth brush gently. A tight teeth brush will ruin the hair's original shape and make it fizzy and feels like a tangle! Please always comb the hair from the ends and work your way up.
When you dye the hair with bleach powder, please control the time within 5 minutes. If you dye it with dye cream, you need to control the time within 20 minutes. Otherwise, the hair will be damaged by the cream if you leave it too long there. When sleeping, please bond the hair with an elastic band or wear a cap. It will avoid tangling or shape-changing. After waking up, please remove the band and comb through beginning at the ends and working your way up to the roots.